Customer Testimonials

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Google Dec 1, 2020

I was interested in the 2020 Volvo XC60 T8 R-Design. I sent an online inquiry and Ivan replied me very quickly. I was surprised by how quickly he got back to me. He was very helpful in answering all my questions. When I went to the dealership, he greeted me warmly and showed me in detail all the functions and features of the XC60 T8. Thank you very much Ivan! My family and I love the new car!Roland and Colin were also very helpful. They also answered all my emails very quickly. Overall, the whole sales team offered an A+ ...

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Google Nov 27, 2020

This was our first experience with purchasing a Volvo and our sales person Ivan was really great. His passion for the brand made our experience a positive one. We were doing our research and "just looking". Once we met with Ivan and he was able to answer all our our questions and help us make a truly informed decision. Ivan and the others made our experience a positive one. I love my Volvo XC40 R-Design and I am looking forward to many good years with it. If you are in the market for a new vehicle I highly recommend Ivan ...

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Google Nov 26, 2020

Ken in service went above and beyond! Thank you Ken.

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Google Nov 24, 2020

Recently, my wife and I purchased an XC90 from Volvo of Waterloo. My experience with sales rep, Jan Gunash was outstanding. He was not only very accommodating while setting up our meeting, but he also made my wife and I feel extremely comfortable throughout the entire process. Jan actually came in to meet me on his day off. Jan was extremely pleasant and an absolute professional helping us make our purchase. He took time to answer every question we had and every follow up email very quickly. When we sat down with Hannah to discuss purchase options, Hannah was also ...

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Google Nov 9, 2020

We were very happy with our experience and car purchase at Volvo Waterloo.1. Jan, our salesperson, was very genuine and courteous. He was prepared with responses to all our questions while we did a test drive and answered in detail upon our return (even service history). He didn’t laugh when I asked seemingly silly questions like “do the shaded rear windows block out UV rays”.2. The dealership itself seems well-run. It is clean and everyone wore masks (Nov 2020 - COVID era). They had some roadwork going on outside, no big deal it’s a rapidly growing area. Most importantly, ...

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Google Oct 30, 2020

Sales rep. Jan Gunash was a tremendous help in our Volvo vehicle purchase. His easy manner and supportive service helped us navigate what can be maze of questions and concerns. We found him always available for us and helpful in every step of the acquisition process.

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Google Oct 30, 2020

Only went to the parts department. But service was fast, service guy was helpful and polite.

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Google Oct 30, 2020

Great dealership and dealing with Jan was straightforward and fair - no silly games like other car buying experiences. Would definitely recommend again!

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