Great experience! We dealt with Colin and Kirsten, and they were both very helpful, professional, and made the whole process enjoyable. Oh, and the car (Volvo XC40) is pretty awesome too! Highly recommended.
Have dealt with Volvo of Waterloo previously I knew it was the right place for my family to upgrade to a XC90. The team from beginning to end provided outstanding guidance in vehicle selection and answering all of our questions. Thank you Ivan and Colin for your exceptional style and look forward to having my brother upgrade in September. I recommend Volvo of Waterloo for all your automotive needs.
Recently bought a Volvo from another Dealer and I had a major concern with my New Volvo , I took it to Waterloo Volvo and my little concern turned into a three week wait for parts - Ken and Dan were amazing to deal with , They helped by putting me in a loaner and keeping well informed as to the progress being made with my repairs , Couldn't have asked for better service , I also heard that the mechanic working on my vehicle was able to diagnose a rare issue with thinking outside the box - Thank you to the team at Waterloo Volvo
Service by Ken Mah is always excellent. Everyone with whom I interact when I go in for service is always professional and friendly. I rate this as 4 stars because the new building that is temporary until this summer is not ideal if you're working on a laptop while you wait for a long time. You may opt to go to a nearby café.
Very happy with the response to my issue with a vehicle !!!
I went in to browse, comparing brands. Greeted by Colin one of the salesmanagers. Answered all questions and took the time with me even though I told him I was just shopping around.Great pride at this dealer!!!!!
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