CORONAVIRUS (COVID-19) UPDATE
Volvo Cars and our retailers are prepared and ready to help.
The safety of you, our customer, and our team members are our top priorities. To support Volvo Retailers, and help ensure they provide a safe environment and experience for you and their team, we have provided guidelines based on advice from health professionals that can help limit exposure to the virus. These guidelines relate to both our facilities and cars.
Volvo Cars’ Canadian offices remain open for business with colleagues who can work remotely now doing so. We are taking multiple steps to minimize health risks to our teammates including enhanced cleaning procedures.
Available to support you and your Volvo.
Our Customer Care and Retailer Support teams continue to function normally. We have strong contingency plans in place, and robust technology that will allow us to run our operations remotely if necessary. Parts and vehicle supply are not impacted at this time and our Roadside Assistance remains fully operational.
To contact to our Customer Care team:
If you have questions regarding lease turn-ins, please contact your local Volvo Retailer. Volvo of Waterloo is available Monday – Friday, 9am – 6pm and Saturday from 9am – 5pm.
As new developments emerge regarding the coronavirus, we will update you on any changes to our operations.
I would like to personally thank you for being a valued member of the Volvo family.
Volvo Car Canada Limited